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Card protection and identity protection


In partnership with CPP we bring you protection against card and identity fraud for added peace of mind.

For just over 6p a day, protect yourself against identity fraud.


CPP Card Protection

One in every 5 people1 has been a victim of card fraud and £1.4m2 is lost to card fraudsters every day.

By insuring yourself today with CPP Card Protection you are not just covered for fraud, we'll cancel your cards and order new ones for you. Plus you are covered for lost cash, emergency cash advances and so much more. Take a look at just some of the benefits of CPP Card Protection.



  • Up to £5,000 insurance cover for fraudulent card use prior to notifying us3

  • Up to £100,000 insurance cover for fraudulent card use after notifying us3

  • One free call and we will cancel and replace all lost and stolen cards

  • Cash advance of up to £3,000 per policyholder, if you're away from home when your cards are lost or stolen (loans made are subject to status and repayable within 28 days)

  • CIFAS4 protective registration recorded to protect your personal details

  • Up to £200 cash replacement each year for cash lost or stolen when you are abroad

  • Key retrieval service - a coded key fob lets the finder of your lost keys return them to you through us

  • Up to £500 each year towards the cost of replacement locks and keys for your home if your keys are lost or stolen

  • Your credit, store and membership cards can be covered against loss, theft or fraudulent use. It costs just £29 a year - or £70 for three years if you pay in advance

To apply for CPP Card Protection call us on 0844 848 5258

1Source: (CPP) January 2008 Fighting Fraud survey

2Source: APACS 2007, APACS is the UK trade association for payments and for those institutions that deliver payment services to customers

3Notify CPP within 24 hours of discovery of cards missing

4CIFAS is a not for profit membership association solely dedicated to the prevention of financial crime

Lines open: Mon-Thu 9am - 8pm, Fri 9am - 7pm & Sat 9am - 2pm. Calls cost 6 pence plus 5 pence per minute from a BT landline. Mobile and other providers’ charges may vary. Calls are recorded and may be monitored for security, quality control and training purposes.

Identity protection alert

It can take up to 15 months to discover you are a victim of identity fraud³. Identity theft is one of the fastest growing crimes in the UK.

Your credit status takes a lifetime to build and can take only a few minutes to destroy, but with Identity Protection Alert you no longer have to worry.

Your Identity Protection Alert policy does more than provide insurance and resolve problems. It also helps minimise the risks of becoming a victim in the first place. Take a look at some of the valuable benefits Identity Protection Alert offers:



  • Up to £50,000 insurance cover for the expenses of restoring your identity

  • Credit alerts. If we see any significant changes in your credit report we will alert you by email or SMS

  • Unlimited access to your credit report

  • £200 Passport and driving licence cover when you register these with us

  • Access to confidential advice line

  • Your own identity theft expert

  • Protective registration, we can place a protective registration warning with CIFAS4 so that extra precautions are taken before credit is granted in your name

  • Exclusive access to a members only website

  • Advice on preventing and detecting identity theft

  • The cost for Identity Protection Alert is £59.99 for an individual annual policy, which includes insurance premium tax

To apply for Identity Protection Alert call us on 0844 848 5258

3Office of Data Protection Supervisor (April 2007)

4CIFAS is a not for profit membership association solely dedicated to the prevention of financial crime

Lines open: Mon-Thu 9am - 8pm, Fri 9am - 7pm & Sat 9am - 2pm. Calls cost 6 pence plus 5 pence per minute from a BT landline. Mobile and other providers’ charges may vary. Calls are recorded and may be monitored for security, quality control and training purposes.


Important Information


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