Online Banking

Rapport security software

Strengthen your defences against online identity theft

We strongly recommend you download the free Rapport security software, to help guard yourself against internet banking identity theft and fraud.

Why you need Rapport security software

Online fraudsters are using more sophisticated methods to commit online fraud. They use hard to detect techniques to steal your online identity, when you bank online. They do this without you even being aware that it has happened.

Anti-virus software and firewalls are very important to have installed on your computer, but they can’t always protect you from these attacks, as fraudsters are developing more sophisticated ways of stealing your online identity.

Rapport needs to be used alongside your existing anti-virus and firewall protection to strengthen your defences online against identity theft and fraud.

Rapport has been developed by the financial security experts at Trusteer. It has been described as ‘ …a major boost in fraud prevention…’ by the Online Banking Report and they also named Rapport as ‘Best of the Web’.



How Rapport works

Rapport strengthens your online security by ‘locking down’ the connection between your computer, keyboard and Santander Online Banking. It helps stop your data going to counterfeit sites, so you can be safe in the knowledge that only you are transacting on your account.

Anti-virus software helps to stop threats, by scanning your PC and looking for suspicious files, whereas firewalls hide your computer from attackers, and helps stop criminals getting data in and out of your computer.

Rapport doesn’t replace the benefits of anti-virus and firewall software or your unique image and phrase when accessing our internet banking – it works alongside them to provide increased protection when transacting online.



Why choose Rapport?

  • Safeguard your identity – identity theft is one of the fastest-growing threats in the UK.
  • Peace of mind – Rapport tells you that you really are connected to your bank, and not a fraudulent website.
  • Protect your passwords – helps stop fraudsters accessing on your online banking details.
  • Well proven – Rapport was developed by the online security experts at Trusteer.
  • Easy to use and install – It’s a simple and free download to each computer you use to bank online. Technical support is also available.
  • Flexible – once downloaded you can set up the software to protect any website that uses private or personal data.
  • Ahead of the game – Rapport doesn’t rely on constant updates to stop fraudsters.
  • Fast – Rapport is a small piece of software. It’s designed to let your computer work just as quickly as before.
  • Compatible – Works alongside your existing valuable anti-virus and firewall protection.


If you want any more information take a look at the frequently asked questions about Rapport.

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